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ONLINE secondary resources, lesson plans & schemes of work for teaching englisH new site, new features, same excellent standards |
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FRET FAQS / HELP Technical: Registration Subscriptions: Immediate Payment & FuturePay Agreement (for annual subs) Hotmail email address? * IMPORTANT * 6 Sep 2004 |
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What is FRETweb and what does it do? ENGLISHTEACHING.CO.UK (aka FRETWEB), one of the Internet’s most popular UK-based English teaching sites, offers printable teaching resources, worksheets, lesson plans and schemes of work for teachers of English language and literature at secondary level. For further info, please view the 'about' page.
How do I subscribe to and register with ENGLISHTEACHING.CO.UK?
You
will need to subscribe to
ENGLISHTEACHING.CO.UK
in order to access, use and interact with our Secure Site, containing
THOUSANDS of pages of lesson plans, teaching resources, worksheets and schemes of
work.
I've found a dud link! If you stumble across a dud link, please mail us with the info and we’ll try and fix it ASAP.
I'VE FOUND A MISTAKE! If you do, please mail us.
REQUESTING YOUR USER NAME AND PASSWORD You can manage your account, and request your user name and password via the MANAGE YOUR ACCOUNT panel.
LOGGING IN Your user name and password are both case sensitive; they have to be typed using the exact mix of capitals and / or lower case as you entered during the registration process.
UPDATING YOUR EMAIL ADDRESS To register a change of email address, please mail us with: your FRETWEB user name and both your old and new email addresses.
EMAILS FROM US
To make sure that you receive ALL
emails sent to you by FRETWEB, please add the following email addresses to
your email contact / address book.
USER ACCOUNT DATABASE
If you have
subscribed to AND registered with ENGLISHTEACHING.CO.UK as part of the subscription /
registration process, your details will be stored in our USER ACCOUNT
DATABASE. When
you access your account, be sure to enter your details using the same mix
of capitals and / or lower case that you submitted during registration.
VIEWING THE RESOURCES
Our
resources are stored in PDF
format so you will need to download and install the FREE
Adobe Acrobat Reader in order to
open, view and print them.
To get the newest
version, click on the appropriate logo below.
If you're in the UK:
WORD & POWERPOINT
Certain resources are also available
as word and / or powerpoint documents.
PRINTING FRET'S RESOURCES
After you have opened the resource,
click on the printer icon or select file and print. To those of you
in the UK, make sure that your printer is set for UK A4 paper and not US
letter.
EMAIL FROM FRETWEB ADMIN - VALIDATION / USER NAME EMAIL
Assuming you registered a user
name and email address with us*, you will have been sent the USER
ACCOUNT VALIDATION EMAIL. However, if you entered your email address
incorrectly, said email will have bounced and been returned to us.
That is, we could not validate your email address. If you think this
might have happened to you, just
mail us and we'll check
our list of 'bouncers'. (There are quite a few of them!) As
soon as we've got a valid / correct email address, we can complete the
registration process for you.
To those of you with hotmail accounts, please
make sure that:
1. there's enough room in your inbox;
2. your account is actually
still 'live';
3.
It appears that
HOTMAIL are blocking emails from FRETWEB
Admin. As we understand it, any emails sent by
admin@englishteaching.co.uk are blocked or put in your hotmail junk
or trash folder. Please check there for any 'missing' emails.
Also, don't forget to add our email address to your list of contacts.
Though we have made contact with
hotmail to request that they stop blocking our emails, we
are still waiting for a reply. If you could spare a mo to repeat
this request, we would be extremely grateful.
EMAIL FROM
FRET ADMIN - LONG HYPERLINK
If
your email software does not allow you to follow live hyperlinks, copy
the link in its entirety, paste it into the address bar of your browser
window and press enter (return). You will then be able to complete
the registration process.
If you can't do it, just forward us a copy of
the email (in its entirety) and we'll do it for you.
I SUBSCRIBED VIA WORLDPAY BUT DID NOT REGISTER WITH FRETWEB. WHAT
HAPPENS NOW?
*If, after making payment, you DID NOT register
your user name and email address with us, we will have to create your
account manually. For further info, please read the emails from
WorldPay.
WORLDPAY?
WorldPay is the company that processes
online payments on OUR behalf.
FUTUREPAY AGREEMENT?
When
you subscribe, and in addition to making and instant, immediate payment, you also create
(via WorldPay) your FuturePay Agreement – a payment to be debited
from your card annually. Basically, it’s a direct debit – but from your
card as opposed to from your account. Assuming
that your FuturePay Agreement is still operational and / or that your
payment details are still valid, a debit will be applied to your card when
your next annual payment falls due - on the anniversary of your initial
subscription.
Managing your ANNUAL FuturePay / Subscription Agreements
If you need to manage and administer your FuturePay Agreement,
including updating contact and card details, etc, log on to the WorldPay Shopper
Management System with your
WORLDPAY user name and password.
http://www.worldpay.com/shopper/ (They do have a facility for finding
lost user names and passwords.)
CANCEL FUTUREPAY AGREEMENT
You are free
to cancel your FuturePay Agreement at any time. If you want to do
this, use your WORLDPAY user name and password to log on to the WorldPay
Shopper Management System.
From there, you can
view and cancel your FuturePay Agreement, etc.
DUPLICATED
SUBSCRIPTIONS?
If you have
erroneously duplicated subscriptions, please let us know.
FORGOT TO CANCEL YOUR FUTUREPAY AGREEMENT?
If you no longer want access to our
Secure Site but you DID NOT cancel your FuturePay Agreement before
the renewal date, please let us know. |
